If you are having a problem with your centrifugal, absorber or cooling tower and wish to ask a question, please E-mail us with the name of the manufacturer, the model and serial number of your chiller, or tower, and the information regarding your specific problem. We may have to have more information so please include a telephone number and a contact name that would have the operational information for the chiller. Please give us some time to get back to you depending on the time of year. If the problem is fairly complex and the solution requires investigation, there may be a charge involved.